I've been visiting Southeast Asia since 2013. While Bali, Bangkok, and Da Nang consistently rank among the top nomad destinations, Kuala Lumpur has been my base. The reliability of the Internet and mobile connectivity is one reason.

Which Malaysian mobile operator is the best for nomads?

It's a developing story. In the past, I used prepaid plans from Celcom, Digi, and their merged CelcomDigi brand. Currently, the best option for me is Hotlink. That’s because I cross-reference a few crucial factors:

  • Prepaid plans to avoid overspending
  • eSIM to avoid the loss of a SIM card
  • Validity for 365 days to keep the same number while traveling outside Malaysia
  • Quality of the infrastructural network to ensure speed and low latency
  • Ease of topping-up via the app or website to avoid the hassle of going to a physical store

All telcos display their offers confusingly. With fine print buried in the terms or details visible only in the mobile app. At least with Hotlink, I already know the specifics, like:

  • rates change but are generally around 20-30 MYR for 15-30 GB per month
  • eSIM can be requested at their official stores in person
  • It costs 30 MYR to extend the validity of the eSIM for a year
  • Maxis (Hotlink’s parent company) is the second-largest telco in Malaysia
  • The tops-up can be done via Touch ‘n Go e-wallet with funds from my Wise account
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This combination serves me well. The network is reliable enough for navigation, texting, video calling, and using AI. Occasionally, I use it as a hotspot for my laptop. Even if I run out of data, I can add more instantly. Moreover, I successfully roamed with Hotlink in Thailand for two months.

eSIM & Wi-Fi in Thailand: how I stayed online for two months
Thai tourist eSIMs cost 36 USD a month. Revolut wanted 29. I paid 11 for a Malaysian roaming plan and worked on Wi-Fi almost everywhere. Here is the full comparison, the hidden battery cost of roaming, and what I would choose next time.

Wi-Fi for heavy workloads

In Southeast Asia, and so in Malaysia, internet access is a commodity. Every cafe, restaurant, hotel, or apartment has a free Wi-Fi offering 2.4 and 5 GHz bands. Coworkings or conferences step up to offer the newest standards like Wi-Fi 6 or 7. Because locals depend on this infrastructure as much as nomads and tourists.

Hence, I too rely on Wi-Fi to record my video podcasts, backup files, and stay in touch. And the only time I had connectivity issues was when my apartment host forgot to pay the ISP bill. Luckily, he resolved the issue in a few hours.

Seamless switching between networks

The beauty of staying online in Malaysia is that devices automatically switch between networks. iPhones have done it well for years. But I'm glad to see further improvements like the Connectivity Assist feature in iOS 27. Once enabled, your phone automatically uses cellular data if Wi-Fi is slow or unusable.

About Connectivity Assist - Apple Support
Use cellular data in addition to Wi-Fi for a more reliable internet connection.

Coverage is never ideal

Like anywhere else, you can experience spotty connectivity in Malaysia. The signal can be weak in mountainous areas and far from urban centers. Even if you have full bars within the city, the speed can be slow. Like at the recent Pokémon event in Kuala Lumpur. Where thousands of fans overloaded the network catching limited edition Pikachus in Pokémon Go. Actually, it's a recurring issue since the first event in Chicago in 2017.

The future of connectivity

The current mix of 5G/4G and Wi-Fi addresses most digital nomads’ needs. Especially work-wise. Still, I'm thrilled to see innovations that expand and improve Internet coverage, like:

These technologies directly affect nomads’ lives. It unlocks working from even more exotic and remote locations. While improving our safety during hikes or sailing. Not to mention, it helps local businesses and communities thrive. As they too can get a fast and reliable Internet connection.

Starlink ad I saw in the Grab app in Malaysia

Over to you

What's your connectivity experience in Malaysia? How does it compare to the rest of Southeast Asia? Do you use Starlink or other satellite connectivity in Malaysia?

Reply and tell me what you think. I strive to respond to every comment, and I'd love hearing from you.

See you next Tuesday.